Dell used car salesman

31 January, 2009

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Dell uses ‘used car’ salespractices. If you don’t agree to their offer or have some doubt if you would buy or not , they state: ‘give your price’. I don’t like like it. How would I give them a price for their equipment. All I want is the rock bottom lowest price they can have. 

It’s pretty simple, Dell salesman make a buck or two with every sale. If the sale seems to not go through, they just want to know how much you would pay for it, so they can waive all or part of their commission and keep a happy customer. It’s sad.

BTW: The best time to call for the best prices to Dell is the last week of their financial quarters, so they can schmuck up their sales numbers. These are end of  April, end of July, end of October and end of January, which is the end of the fiscal year, and they can do wonders if you decide the same day. So, fix a budget, make a configuration online on their web site that is twice your budget, then call the sales. Tell them you want the best price. Get back to them after 2 days, tell them you budget and whalla, a cheapo computer. But the practice feels dirty, it’s pathetic on the side of Dell. The only good thing about it is that it forces the competitors to have better pricing.

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